Windows 10 Pro Surface
Domain joined machine
User would like to use a PIN to log into the laptop with
Steps taken to try resolve:
Enabled windows hello for business in local group policy and PIN and other options as per KB: https://support.microsoft.com/en-gb/help/3201940/can-t-configure-a-pin-when-convenience-pin-and-hello-for-business-poli#:~:text=When%20users%20navigate%20to%20Settings,it%20can%27t%20be%20configured.&text=In%20this%20situation%2C%20the%20option,10%20Version%201511%20and%20earlier.
Have also enabled these options via GPO and pushed them through to the laptop successfully.
Updated Windows 10 OS version to latest available, icons are no longer greyed out but now say: Windows hello pin - This option is currently unavailable
Have tested with another domain account and also a local account, still unable to apply a PIN on any account on the machine.
Any thoughts or ideas I may have missed?